CallCenterOps
CallCenterOps
http://www.callcenterops.com/
Call Center eXchange
Call Center eXchange
http://www.callcenterexchange.com/cgi-bin/templates/0/home/callcenterexchange.html
CC Learning Center
A comprehensive reference for call center operations, call center management, call center benchmarking, best practices, call center training, outsourcing, call center, strategy, and books on call centre management and contact center performance
http://www.call-center.net/
ContactCenter World
Contact center portal
http://www.contactcenterworld.com/main.asp
Telecommerce Community
Telecommerce Community
http://www.telecommerce.nl/
Supervisorweb
Onlangs is het concept van supervisorweb geïntroduceerd en met veel enthousiasme ontvangen.
http://www.supervisorweb.nl/
TelePlaza
management resources for call center customer contact and marketing: inbound-outbound technology, education, outsource service, telesales and crm centers product information
http://www.teleplaza.com/